Kuala Express Corporation understands the importance of protecting the privacy of kualaexp.com users. The information collected is used to market and improve the services we and our subsidiaries offer, to improve the kualaexp.com web site content, and to contact you with updates to the web site or for other marketing purposes.
Certain areas of kualaexp.com, including but not limited to Kuala Express Ship Manager® at kualaexp.com, Kuala Express Ship ManagerTM Lite, Kuala Express InSight®, Kuala Express®Billing Online, Kuala Express® Global Trade Manager and My Kuala Express®, require registration or a password for access. Information obtained from registered users of these areas may also be used for Kuala Express marketing purposes, and cookies may be used in those and other areas, as is described in this Policy. Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas, including, but not necessarily limited to Kuala Express Ship Manager at kualaexp.com, etc. In addition, visitors to kualaexp.com may choose to register for a kualaexp.com Login user ID and password to simplify access to some interactive features on kualaexp.com. Log file data and other information gathered from registered users of kualaexp.com are used to improve the kualaexp.com customer experience.
kualaexp.com Login currently provides users with access to Kuala Express Ship Manager at kualaexp.com, Kuala Express Ship Manager Lite, Kuala Express Global Trade Manager and My Kuala Express. Currently, other applications require separate registrations. In the future, Kuala Express may add other features to those accessed through kualaexp.com Login (In such event, previously registered users will not be required to re-register).
Please also see the Kuala Express Service Guide for terms of carriage, limitations of liability, and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with Kuala Express services.
For more information on this Privacy Policy, please read below.
1. What information does Kuala Express capture about visitors to its web site?
2. Does Kuala Express ask for personal information?
3. How does Kuala Express use the information?
4. What happens when I leave kualaexp.com to visit a Kuala Express linked web site?
5. What is a cookie?
6. Does Kuala Express use cookies?
7. Can cookies be removed from my hard drive?
8. How do I contact Kuala Express?
9. Additional resources on information privacy
1. What information does Kuala Express capture about visitors to its web site?
The kualaexp.com web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to kualaexp.com), type of Internet browser, and visitor's IP address (Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes). The log file does not capture a visitor's email address.
2. Does Kuala Express ask for personal information?
Several areas of kualaexp.com ask for personal information. They include: Online Account Registration, features of Manage My Account, and registration pages for Kuala Express Ship Manager at kualaexp.com, Kuala Express Ship Manager Lite, Kuala Express Global Trade Manager, Kuala Express InSight and My Kuala Express. This list may be expanded without notice. In the event that it is expanded, additional information may be required. In these areas, your name, address, email address, billing information, and business profile are requested. This information is collected to help us further develop our services, to provide you access to valuable Kuala Express Internet-based information and services, and to bill you for those services if you elect to use them.
3. How does Kuala Express use the information?
The information collected through this site helps us identify the type of web site content our customers value most. We use this information to market and improve the web site and our services. We also use this information to send you email notifications about updates to the web site, and to contact you by other means for marketing and other purposes. Our policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of Kuala Express Corporation and its subsidiaries (unless required by law); provided, however, in some cases we may use suppliers to assist us in collecting, using or otherwise processing for our benefit the information obtained through this site. Our practice is to require our suppliers to conduct such activities consistent with this policy and our requirements.
4. What happens when I leave kualaexp.com to visit a Kuala Express linked web site?
Parts of kualaexp.com, such as Kuala Express Global Trade Manager, consist of products and services hosted by third-party businesses. When you leave kualaexp.com to visit one of these sites, the only information transferred to the third-party is the fact that you came from kualaexp.com (the referring address).
This practice allows the third-party to monitor its own web site traffic, but does not provide them with any information about you. Kuala Express is not responsible or liable for the independent privacy policies of our third-party sites. You should consult the privacy policies at those sites to determine how your information may be used.
5. What is a cookie?
A cookie is a series of data characters that, when programmed into a web site, is placed by the web server into the browser's application folder on your computer. Once placed onto your machine, the cookie will allow the web site to "recognize" you as a unique individual.
6. Does Kuala Express use cookies?
Cookies are used to achieve two goals. The first is to provide Kuala Express with the capability to personalize information for certain segments of its customer base. Secondly, in some instances, cookies are used to allow Kuala Express the opportunity to associate individual customers with their information profiles. For example, through the use of cookies, kualaexp.com Login can "remember" your user ID when you login to Kuala Express Ship Manager at kualaexp.com on your computer.
7. Can cookies be removed from my hard drive?
Yes, cookies can be removed from your hard drive. Also, depending on what type of web browser and what browser version you are using, you may be able to change the properties on your cookie file so that cookies are not used or saved. Please check with your browser provider for more information on removing cookies.
8. How do I contact Kuala Express?
Our Corporate postal address is:
info@kualaexp.com
Our Local postal address can be found on the Customer Support page here.
We can be reached via email at webmaster@kualaexp.com or by telephone at numbers found on the Customer Support page here.
9. Additional resources on information privacy
The Electronic Privacy Information Center focuses public attention on emerging civil liberties issues relating to the National Information Infrastructure. EPIC Alert is the online newsletter of the Electronic Privacy Information Center in Washington, DC. The newsletter is bi-weekly and covers issues related to privacy and civil liberties in the information age.
Kuala Express reserves the right to amend the Privacy Policy at any time with or without notice. Please check back frequently in the event of changes.
Your use of kualaexp.com constitutes your agreement to this Privacy Policy.
